FAQs

Frequently Asked Questions

Looking for more information about sending and receiving payments on DreamPesa? Here are some frequently asked questions.

What is DreamPesa?

DreamPesa is a digital wallet platform that allows users to securely store funds, make online payments, transfer money, and utilize escrow services.

How do I sign up for a DreamPesa account?

Signing up for a DreamPesa account is easy. Simply visit our website or download the mobile app, click on the "Sign Up" button, and follow the prompts to create your account.

Is DreamPesa Secure?

Yes, DreamPesa prioritizes the security of your funds and personal information. We employ advanced encryption techniques, robust authentication methods, and strict security measures to safeguard your transactions and data.

How do I transfer money using DreamPesa?

To transfer money with DreamPesa, log in to your account, navigate to the money transfer feature, enter the recipient's details and the amount you wish to send, and confirm the transaction.

What is an escrow service, and how does it work with DreamPesa?

An escrow service provided by DreamPesa acts as a trusted third-party intermediary, holding funds securely until both parties fulfill their obligations in a transaction, thereby reducing the risk of fraud or disputes. When conducting a transaction that requires escrow services, simply select the option during the checkout process, and DreamPesa will facilitate the secure holding of funds until the transaction is completed satisfactorily.

Can I make online payments with DreamPesa?

Yes, DreamPesa allows users to make secure online payments for goods and services from participating merchants and vendors.

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